Terms of service

Terms of Service

Last updated: August 26, 2026

Welcome to Eldergrove Exotics. By accessing or purchasing from our website (eldergroveexotics.com), you agree to the following terms. Please read them carefully.

1. General These Terms of Service apply to all visitors, customers, and users of our site. We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of any changes.

2. Products We sell live plants, seeds, and botanical accessories. Due to the living nature of our products, appearance may vary from photos. We make every effort to accurately represent our plants but cannot guarantee exact size, color, or form at time of delivery.

3. Orders & Payment By placing an order, you confirm that you are authorized to use the payment method provided. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or pricing errors.

4. Shipping We ship live plants with care, but we are not responsible for delays caused by carriers or conditions outside our control (e.g., extreme weather). Please refer to our Shipping Policy for full details.

5. Returns & Refunds All sales are final. Please refer to our Return & Refund Policy for information on damaged or dead-on-arrival claims.

6. Prohibited Use You may not use our site for any unlawful purpose, to transmit harmful content, or to infringe on the rights of others.

7. Intellectual Property All content on this site — including images, text, and branding — is the property of Eldergrove Exotics and may not be reproduced without written permission.

8. Limitation of Liability Eldergrove Exotics is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the order in question.

9. Governing Law These terms are governed by the laws of the state in which Eldergrove Exotics operates, without regard to conflict of law principles.

10. Contact Questions about these terms? Reach us at [your email address].